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Grievance Redressal Mechanism
Grievance Officer Details
- Name: Mohit Kumar
- Designation: Grievance Officer
- Email: Grievance@zopcial.com
- Contact Number: +91 9799962255
- Address: Plot no 2, Kalwar Rd, Jagdamba Nagar, Sundar Vihar, Jhotwara, Jaipur, Rajasthan 302012
Escalation Mechanism
- First contact Customer Support → If unresolved within 7 days, escalate to Grievance Officer.
- All complaints will be acknowledged within 48 hours and resolved within 1 month.