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Privacy Policy

Effective Date: 28-02-2026

At Zopcial, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you use the Zopcial mobile app and website.

By using Zopcial, you agree to this policy.


1. Information We Collect

We collect only the information required to operate an ecommerce platform.

Information you provide

  • Name

  • Phone number

  • Email address (optional)

  • Shipping and billing address

  • Order details

This information is collected when you:

  • Create an account

  • Place an order

  • Contact customer support


2. How We Use Your Information

Your information is used strictly for service-related purposes:

  • Creating and managing your account

  • Processing orders and payments

  • Delivering products

  • Providing customer support

  • Preventing fraud and abuse

  • Improving platform reliability

We do not use your personal data for behavioral advertising.


3. No Selling or Tracking of Personal Data

Zopcial respects your privacy.

We do not:

  • Sell personal data

  • Share data with data brokers

  • Track users across third-party apps or websites for advertising

Zopcial does not engage in cross-app tracking and therefore does not use App Tracking Transparency prompts.


4. Third-Party Services

To provide our services, we work with trusted partners.

Payment Providers

We share necessary billing information with secure payment gateways to process transactions safely.

Shipping & Logistics Partners

To deliver orders, we share:

  • Name

  • Address

  • Phone number

These partners are required to handle your data securely and use it only for service delivery.

We do not allow third parties to use your data for marketing.


5. Data Storage & Security

We take reasonable steps to protect your information, including:

  • Secure cloud infrastructure

  • Encrypted connections (HTTPS)

  • Access controls and monitoring

While no system is 100% secure, we continuously improve our safeguards.


6. Account Usage

Some features of Zopcial require an account, including:

  • Placing orders

  • Viewing order history

  • Managing deliveries

Public content may be accessible without registration where supported.


7. Data Retention

We retain personal data only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Comply with legal obligations

You may request deletion of your account at any time.


8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

To exercise these rights, contact us using the details below.

We will respond within a reasonable timeframe.


9. Children’s Privacy

Zopcial is not intended for children under 13 years of age.

We do not knowingly collect personal data from children.
If you believe a minor has shared data with us, contact us and we will remove it.


10. International Data Processing

Our servers and service providers may operate in different regions.
By using Zopcial, you consent to the processing of your information in accordance with this policy.

We ensure reasonable safeguards are in place to protect your data.


11. Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Product improvements

  • Legal requirements

  • Platform updates

Changes will be posted on this page with an updated effective date.

Continued use of Zopcial indicates acceptance of the revised policy.


12. Contact Us

If you have questions or requests regarding your privacy:

Zopcial Support
Email: Grievance@zopcial.com
Website: https://zopcial.com

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